Send and receive faxes online
Choose an online fax service in Canada
Compare the monthly cost and page limit first, then check whether you can keep your fax number. The checklist below gives FaxCan’s answers to questions you can ask any provider.
Paid plans from C$15/month. Save 20% yearly.
Free: card required, no charge. One page per month.
FaxCanCheck the plan before you sign up
| Ask the provider | FaxCan |
|---|---|
| What will I pay, and what happens at the page limit? | Solo starts at C$15 a month plus tax with 200 sent pages, 1 Canadian fax number and 1 user. Office and Locations include more pages and team seats. Solo includes 200 sent pages, Office 500 and Locations 1,000 per month. Extra sent pages cost C$0.10, C$0.08 and C$0.06 respectively. The default monthly overage cap is C$25; owners and admins can set C$0–C$500. Faxes you receive never count and are never blocked. Annual plans save 20%, with monthly page allowances. |
| Is tax included in the quoted price? | GST/HST/PST is added at checkout based on your province. |
| Can I choose the region for my new number? | Choose a Canadian number region at signup. Your number is ordered automatically after payment. It is usually ready in a minute or two. |
| How long do you and the carrier keep the document? | We email you the PDF, then delete our copy and the carrier’s copy within 24 hours at most. |
| Can I review the fax before it dials? | Nothing is dialled until you preview the pages and confirm. |
| Can I bring my current fax number? | Number porting is not available yet. |
| What happens to my number when I cancel? | Choose monthly or annual billing. Cancel anytime in the app. Sending stops when cancellation takes effect at the end of your paid period. Your number keeps receiving for 14 days, then it is released. Billing stops at the end of the paid period. PDFs already emailed stay in your email. |
| Is this plan built for health records? | The standard plan isn’t built for health records. A PHIPA package with Canadian hosting, signed agreements and audit logging is planned. |
Start with what you need to fax
If you need one page sent, compare Free with the paid plans. Free includes one fax of one document page per calendar month. We add a cover sheet; it doesn't use your free page. A verified email and card are required; no charge. Sent from a shared FaxCan number - recipients see FaxCan's number, not yours. No number of your own, no receiving. Paid plans are subscriptions, with no free trial or pay-per-fax option.
If people need to fax you back, check how incoming faxes reach you. FaxCan emails you the PDF and shows the fax in your Inbox.
If a team shares the work, check who can see what. Office and Locations include team seats. Owners and admins can invite teammates within their plan’s limit. The team shares an Inbox, and each person sees their own sent faxes.
Considering a change of provider
Use the SRFax alternative guide or the eFax alternative guide to review FaxCan. These pages describe FaxCan’s plan and questions to ask before switching.
FaxCan is not affiliated with SRFax, eFax or Fax.Plus. Their trademarks belong to their respective owners.
Try the workflow on paper first
Read the sending steps and the receiving guide to see how the service would fit your office.
Before you send
A few useful answers.
Clear details, from your first page to your next billing date.
Compare plans →Is FaxCan a Canadian company?
FaxCan is run by Smart Connect Pros (2653278 Ontario Inc.), an Ontario company.
Does FaxCan promise that faxes stay in Canada?
The service runs on Cloudflare. Faxes travel over the public phone network. We do not promise that data stays in Canada. Uploads are encrypted in transit. We email you the PDF and delete our copy and the carrier’s copy within 24 hours. We don’t keep an archive.
Are Google Drive and OneDrive delivery available?
Google Drive, OneDrive and webhook delivery are planned. A Claude/ChatGPT connector that always asks you to confirm is also planned.
Who can I contact about the planned PHIPA package?
Interested health-care offices can email privacy@faxcan.ca.
Get started
Choose your fax plan.
Your own Canadian number from C$15/month, or one free page a month.