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Send and receive faxes online

What happens to your fax document

We email you the PDF, then delete our copy and the carrier’s copy within 24 hours at most. Save the emailed PDF if you need a record.

Paid plans from C$15/month. Save 20% yearly.
Free: card required, no charge. One page per month.

Document lifecycle: emailed to you, then both copies deleted within 24 hours.
24 hDocument deletion limit
10Provinces with number regions
C$Clear Canadian-dollar pricing

Check the fax before it dials

Sign in with your email and a one-time code. Nothing is dialled until you preview the pages and confirm.

FaxCan reads your document and suggests the recipient’s fax number, Attn, company and Re. It only suggests fax numbers printed in the document. Tap a suggestion to use it. When unsure, it says “please check”. It never dials on its own.

Document summaries

FaxCan writes short summaries of documents and incoming faxes. Summaries are deleted with the document unless you turn on keeping them.

Hosting and the phone network

The service runs on Cloudflare. Faxes travel over the public phone network. We do not promise that data stays in Canada. Uploads are encrypted in transit. We email you the PDF and delete our copy and the carrier’s copy within 24 hours. We don’t keep an archive.

FaxCan is run by Smart Connect Pros (2653278 Ontario Inc.), an Ontario company.

Health records need a different plan

The standard plan isn’t built for health records. A PHIPA package with Canadian hosting, signed agreements and audit logging is planned. Interested health-care offices can email privacy@faxcan.ca.

Updated November 9, 2026. Privacy notice.

Before you send

A few useful answers.

Clear details, from your first page to your next billing date.

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Is online faxing secure enough for my documents?

Check your document-handling requirements before choosing a service. FaxCan requires you to preview and confirm before dialling. Faxes travel over the public phone network; the standard plan is not built for health records.

Does delivered mean someone read the fax?

“Delivered” means the receiving machine confirmed the pages. It does not confirm that someone read them.

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Choose your fax plan.

Your own Canadian number from C$15/month, or one free page a month.